GENERAL CONDITIONS OF SALE

  • Prices are given both excluding VAT that taxes based on the country selected. The list is updated daily.
  • At the time of the order you will be sent an email confirmation.
  • The order preparation takes 1 to 2 working days if the goods ordered is already available. In phase order will be referred to the timing of the missing material preparation. If there are particular problems, you will be contacted by our sales department.
  • The delivery of products within the national territory by courier, usually with TNT, DHL, SDA, FERCAM. For international shipping with FEDEX courier, TNT, DHL.
  • The illustrations and characteristics of the products are not binding. The proposed features are subject to change.
  • For every purchase you will receive regular receipt / invoice attached to the goods on delivery.
  • No responsibility can be attributed to Dal Molin Stefano & C SRL in case of delay in delivery of goods ordered for force majeure.

TERMS OF PAYMENT

  • Marking
    Only in Italy. Payment is made on delivery to the courier with cash. This mode provides an extra € 4.00.
  • Credit card
    The online transactions by credit card are made directly on the site Setefi (Mercury Payment Services SpA), via a secure server using the SSL protection system. The system accepts major credit cards.TERMS OF SALE pagamenti_carte_423_1.jpg (Art. Current, p. 1, reduced Photo)

 

  • MyBank System (direct transfer)
    Allows you to make secure online payments using the online banking service of your bank or an app from your smartphone or tablet.
  • Advance bank transfer or postal order (Italian only)
    Once transmitted the order will be checked as soon as possible by a sales manager who will send an email with the bank details for the transfer. Dal Molin Stefano & C SRL is committed to keeping booked a fixed price items ordered for a few days, the time normally necessary to complete the transfer of the currency practices. The order is carried out after confirmation of accreditation. BENEFICIARY: Dal Molin Stefano & C. SRL Via Lupiola 2 36066 Sandrigo (VI)
  • IBAN: IT 44 Y 08590 60360 000081030162 Centroveneto Bassano Bank
  • Or IBAN: IT 14 K 03069 60717 100000002955 Intesa San Paolo
  • Or IBAN: IT36 Y076 0111 8000 0006 5085 482 Banco Posta
  • Or WITH POSTAL: N.CONTO: 65085482 REASON: Payment Order (Send a copy of the payment by fax or email, or photo to the number of payment Whatsapp +393315860086).

SHIPPING METHODS

Delivery by Express Courier

Delivery is made by express courier. It is scheduled for delivery to home or office floor. Delivery takes place at the following times: from 9.00 to 18.00 on weekdays (not Saturday and Sunday) without notice. The couriers TNT, DHL and FEDEX send an email of the dispatch and indicate the date of the alleged delivery. In case of absence, it is left notice and delivery is retried within 24 hours. If even this does not go well, you will be contacted by our logistics department to define the details of delivery.

Shipments are made in Italy usually by courier (TNT-DHL). But Dal Molin Stefano & C SRL has the freedom to use any courier. The shipping costs are not included in the price of products, present a cost vary according to the weight / volume of merchandise.

WARRANTY

  • The goods travel at the total risk of the recipient. Any damage due to transport or inconsistencies about the number of packages, will be immediately reported to the carrier. Any report of defective goods or irrelevant order, will be sent within 7 days of receipt. After this period, no claim will be accepted or made. The goods are controlled and packed carefully. Please check the integrity of the package upon delivery and immediately challenge any detectable damage to the courier package, signing with reservations.
  • Any defects, quality defects or recognizable damage must be notified to the Dal Molin Stefano & C SRL by email to info@iconografiatavolelegno.it or to WhatsApp to +393315860086.
  • In accordance with the laws in force (Legislative Decree 185/99), the customer can make use of detention withdrawal provided that it gives written notice by registered mail, fax or e-mail within 10 (ten) days from the date of buying and returning at his own expense within 10 (ten) days of the original packing material in original condition, in a manner to be agreed (Franco ns.magazzino). Refund will be made within thirty (30) days from the date of receipt unless contested, according to the agreed mode.
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