• Prices are given both excluding VAT and including VAT, based on the country selected. The list is updated daily.
• At the time of the order will be sent to you a confirmation e-mail.
• The preparation of the orders takes from 1 to 2 working days if the ordered material is already available. In phase of order will be given the timins of the missing material to be preparated. If there are particular problems, you will be contacted by our sales department.
• The delivery of products within the national territory is effected by courier, usually by TNT, DHL, SDA, FERCAM. For international shipping, instead, with FEDEX courier, TNT, DHL.
• The illustrations and characteristics of the products are not binding. The proposed features are subject to change.
• For every purchase you will receive regular receipt / invoice attached to the material on delivery.
• No responsibility can be attributed to Dal Molin Stefano & C SRL in case of delay in delivery of goods ordered for force majeure.

TERMS OF PAYMENT

• Cash on delivery
  Only in Italy. Payment is made on delivery to the courier with cash. This mode provides an extra of €4.00.
• Credit card
  The on-line transactions by credit card are made directly on the site Setefi (Mercury Payment Services SpA), via a secure server using the SSL protection system. The system accepts major credit cards.

• MyBank System (direct transfer)
  Allows you to make secure on-line payments using the online banking service of your bank or an app from your smartphone or tablet.
• Bank transfer anticipated or postal order (Italy only)
  Once transmitted, the order will be checked as soon as possible by a sales manager who will send to you an e-mail with the bank details for the transfer. Dal Molin Stefano & C SRL is committed to keeping booked a fixed price of the items ordered for a few days, the time normally necessary to complete the transfer of the currency practices. The order is carried out after confirmation of accreditation. BENEFICIARY: Dal Molin Stefano & C. SRL Via Lupiola 2 36066 Sandrigo (VI)
• IBAN: IT 44 Y 08590 60360 000081030162 - SWIFT (BIC): CCRTIT2TBCV -Banca del Veneto Centrale
  
• Or IBAN: IT 14 K 03069 60717 100000002955 - SWIFT (BIC): BCITITMM -Intesa San Paolo
  
• Or IBAN: IT36 Y076 0111 8000 0006 5085 482 - Swift (BIC): BPPIITRRXXX - Banco Posta
  
• Or WITH POSTAL: N.account: 65085482 REASON: Payment Order (Send a copy of the payment by fax or email, or photo to the number of payment Whatsapp +393315860086).

SHIPPING METHODS

Delivery by Express Courier

Delivery is made by express courier. Is not foreseen the delivery to home or office floor. Delivery takes place at the following times: from 9.00 to 18.00 on weekdays (not Saturday and Sunday) without notice. The couriers TNT, DHL and FEDEX send an email of the dispatch and indicate the date of the alleged delivery. In case of absence, it is left notice and delivery is retried within 24 hours. If even isn't is successful, you will be contacted by our logistics department to define the details of delivery.

Shipments are made in Italy usually by couriers (TNT-DHL). But Dal Molin Stefano & C SRL has the freedom of using any courier. The shipping costs are not included in the price of products, has a cost and will vary based on the weight / volume of merchandise.

WARRANTY

• The goods travel at the full peril of the recipient. Any damage due to transport or incongruities about the number of packages, have to be immediately contested to the carrier. Any report of defective goods or not applicable to the order, will be sent within 7 days from the receipt. After this period, no claim and returns will be accepted. The goods are checked and packed carefully. Please, check the integrity of the package on delivery and contest immediately any detectable damage of the package to the courier, signing with reserve.
• Any quality defects or recognizable damage must be notified to the Dal Molin Stefano & C SRL by e-mail (to info@iconografiatavolelegno.it) or to WhatsApp (to +393315860086).
• In accordance with the laws in force (Legislative Decree 185/99), the customer can make use of the right of withdrawal provided that he gives written notice by registered letter, fax or e-mail within 10 (ten) days from the purchase date and returning at his own expense within 10 (ten) days with the original packing material and in original condition, in arrangements to be agreed. The refund will be effected within thirty (30) days from the date of receipt excepting any contestations, according to the agreed procedure.